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Frequently Asked Questions (FAQs)

Do you ship Worldwide?

Yes, we do! Just place your order on our website (www.apopbooks.com) and provide your complete delivery details to get an accurate shipping rate. 😉



Where can I buy the "I Decided to Live as Me"? How much?

Hi! You can buy the book on this website and check the price! 🥰

The shipping fee is automatically computed upon checkout! Make sure you put the right zip code to prevent errors.

How do I order?

Just add to your cart the books that you want to order and then proceed to checkout. Make sure to provide all the details needed to prevent delivery errors and to get an update on your order.

For step-by-step instructions check out this IG story

Payment options? COD?

COD is not supported at the moment. Other payment options will be seen on the payment window when you proceed to check out. You can choose from PayPal, Paymongo, credit or debit, or bank transfer. You can also use the bank transfer feature of Gcash. Thank you! 💜
 
For more details, you may check this IG story 🥰

When will I get my order? How can I track it?

All orders ship out based on your ORDER DATE / PAYMENT DATE + delivery lead time based on your location. You will get tracking details via email or SMS (depending on the contact information you provided when you order) once your order is out from our warehouse and pass on to the courier. 💜
 
We choose couriers based on your location. We are partners with LBC, JnT, and Entrego. Our logistics team sometimes delivers the books directly if it's close to our warehouse. 🛵

Delivery lead time:
3-5 days within Metro Manila and nearby provinces
7-14 days outside Metro Manila
*This delivery lead time doesn't apply to PREORDERS.
PREORDERS have a different and specific ship-out schedule. Make sure to check the details on our website or social media posts.

Are you available on Shopee / Lazada / Major Bookstores?

Our books are available online and in some local bookstore branches! Here is where you can order:
Apop website
Shopee PH 
Lazada PH

You can also visit the nearest Fully Booked and National Book Store to purchase a copy! True Beauty is also available on Filbar's!


Is this the English version?

Yes! We only sell the translated English version of the book "I Decided to Live as Me". We don't sell the Korean version. 😀

How long does it take to deliver?

3-5 days within Metro Manila and 7-14 days outside Metro Manila. Make sure you provide all the details when you order. Once your order is ready for shipping, you will receive a tracking number via email or SMS - depending on the contact information you provided when you order. 💜

How much is the shipping fee?

The shipping fee is automatically computed upon checkout!

Make sure to provide your complete delivery address, especially the right zip code (and Barangay, for the Philippines address) to prevent your parcel from getting lost or it to be sent back to our warehouse due to address errors. 😉

Free shipping will automatically be given to orders in the Philippines that reach P3,000 in Metro Manila and P10,000 outside of Metro Manila.

 

Return policy

We accommodate requests to return an item for replacement or refund, provided that we are advised of this intent within five (5) business days of the item’s delivery. Email store [at] apopbooks.com.ph of your wish to return the item, the quality of the received item that did not meet your expectations, and whether you are requesting a refund or a replacement.

Upon acknowledgment of your email, we will ask you to send us back the item in question, along with the delivery receipt, which should be mailed out to us within three (3) business days of our acknowledgment.  

Please send the items to 

Online Bookshop (Returns)
Adarna House, Inc.
Sct Torillo cor Sct Fernandez Sts,
Brgy Sacred Heart, Quezon City
1103 Philippines

We will then send back a replacement free of charge, or remit to your bank account an amount equal to the cost of the item plus its shipping fee.  
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